Privacy Policy

Privacy Policy

For PT Edunesia Insan Cerdas (“PT Edunesia Insan Cerdas” or “We”), our commitment to respecting and safeguarding the confidentiality of users’ Personal Information (“You”) is paramount. We strive to uphold this commitment by respecting your rights and privacy when using our website (edunesia.net), application (EduNesia), features, and products that we provide (hereinafter referred to as the “Platform”) through our Privacy Policy. This Privacy Policy applies to all users of the Platform without exception, serving as the basis for governing and establishing how we collect, use, and store records of personal information you provide. We recommend that you read this Privacy Policy thoroughly before using our Platform.

A. Personal Information We Collect and Use

All data and information provided by you to us will be collected and stored on our servers. Such data and information are voluntarily provided by you. The following are the types of data we collect from you:

1. Information about your visits, including URLs (uniform resource locators) visited from the Platform, products and services you view and search for, issues regarding downloads, duration of your visits on specific pages within the Platform, your activity information on specific pages within the Platform, and the telephone number you use to contact our consumer services; and
2. Technical information, including the internet protocol (IP) address you use to connect your device to the internet, the type and version of browser you use, the operating system and its version you use when accessing, and your login information.

The data we collect will be used and protected in accordance with regulations in the field of Data Protection and Privacy Policy. We collect, process, use, and disclose information for the following purposes:

1. Verifying data on your account;
2. Facilitating communication with us;
3. Providing a better user experience on the Platform;
4. Facilitating payment transactions to us and facilitating resolution of issues in case of disruption in transaction processes;
5. Market interest related to the development of the Platform to improve services as expected by you;
6. Business interests such as surveys and market research on products and services that you anticipate in our Platform.

You may correct and update any data on your account in the event of an error or change to ensure your security on our Platform. If, in our opinion, you have not provided appropriate data on the Platform, we cannot complete the process or approve your account.

B. Personal Information Security

We are committed to diligently safeguarding your information from unauthorized access, data disclosure, or unauthorized data loss, and pledge not to sell or provide your personal data to any party outside of PT Edunesia Insan Cerdas, unless:

1. We have obtained your consent as the subject and owner of the data;
2. We are required to use, store, or disclose your personal data to comply with applicable laws and regulations, requests from legitimate government authorities that are obligatory to fulfill, investigate potential violations of these Terms of Use or Privacy Policy, detect/prevent/address illegal activities/fraud/security issues, or protect our rights; or
3. Our partners or third parties outside of PT Edunesia Insan Cerdas who have an interest in accessing your personal data for the purpose of enhancing service within our Platform, and have signed agreements regarding user data confidentiality with us.

Your Rights

You have the right to request the deletion of your personal data for any collection, use, or disclosure of data that we undertake by providing notice to our customer service on the contact page. Subsequent to such a request, we will inform you of the potential consequences you may encounter after the deletion of said personal data, enabling you to decide whether to proceed with the deletion or not.

D. Cookie Policy

We employ various technologies to gather and store your personal information as you utilize Our Platform. For the purposes of this Privacy Policy, We utilize Cookies (or HTTP cookies, web cookies, internet cookies, browser cookies). These Cookies consist of small data files sent from Our Platform and stored on your device when you access Our Platform. Cookies are designed to serve as a reliable mechanism to recall information or record your activities while using the Platform. Additionally, Cookies can automatically assist Us in identifying which browser you are using and may provide you with additional services such as storing data regarding what you have purchased or utilized within the Platform.

E. Changes in Our Privacy Policy

We reserve the right to amend, add, reduce, and modify this Privacy Policy from time to time, and such changes will be displayed on this page. We will duly provide you with information regarding these changes via email, notifications, or other media. By continuing to use this Platform after changes to this Privacy Policy, we consider that you agree to such changes in the Privacy Policy.

F. Contact Us

For inquiries, feedback, or suggestions regarding this Privacy Policy or if you wish to gain access to correct your personal information, please feel free to contact our customer service at 021-2248330 or corporate@edunesia.net.